Flipsy Cards

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Returns & Sales Policy

Our commitment to quality and authenticity

Our Commitment to Quality

We want you to be 100% confident in every addition to your collection. Because the value of sports cards and memorabilia is highly dependent on precise condition, we offer a "no-surprises" inspection window prior to delivery.

Pre-Shipping Review

Before your item is packaged, we are happy to provide additional high-resolution photos, videos, or specific condition details upon request. Please ensure you are fully satisfied with the item's appearance before it leaves our facility.

Seller Packaging Requirements

All approved sellers shipping directly to buyers are required to follow Flipsy's packaging standards to protect items in transit and maintain the trust of our community.

Protective Packaging

Cards must be shipped in a rigid top-loader or card saver inside a bubble mailer or box. No loose cards in plain envelopes. High-value items must be shipped in a padded rigid mailer or small box with additional padding.

Proof-of-Packaging Photos Required

Sellers must submit clear photos of the packaged item — showing the card secured in its protective holder, inside the sealed mailer or box — before funds are released. These photos serve as your proof that the item left your hands in documented condition.

Tracking Number Submission

A valid tracking number must be submitted to Flipsy within 48 hours of the order being marked as shipped. Tracking must be from a recognized carrier (USPS, UPS, or FedEx). Orders without tracking cannot be verified and may result in a hold on seller funds.

Funds Released Upon Confirmed Delivery

Seller funds are held until carrier tracking confirms the item has been delivered to the buyer. This protects both parties and ensures every transaction is completed in good faith.

How It Works:

  1. Seller packages item and submits packaging photos
  2. Seller ships and submits tracking number within 48 hours
  3. Flipsy monitors tracking status
  4. Funds are released to the seller upon confirmed delivery

Direct Seller Shipments — Important Notice

Items shipped directly by approved sellers — and not fulfilled by Flipsy Cards — cannot be fully guaranteed by Flipsy. While we carefully vet every seller in our community and require adherence to our packaging and shipping standards, direct shipments are handled independently by the seller once they leave their hands.

In the event of a shipping dispute or delivery issue involving a direct seller, Flipsy will act as a mediator and make every reasonable effort to reach a fair resolution — however, Flipsy cannot assume liability for carrier-related loss, damage, or delay on seller-fulfilled orders.

The Flipsy Collector Spirit

We at Flipsy Cards do our very best to ensure that the best practices — and the best collector spirit — are upheld across our entire community. Every policy we maintain exists to protect buyers, sellers, and the integrity of the hobby we all love. Thank you for being part of it.

By completing your purchase or listing, you agree to these terms. We appreciate your help in keeping the hobby safe, authentic, and community-driven.